Join us for our next webinar on: Thursday, December 5, 2024. 12 PM EST. Click here!
Within your company's infrastructure, you've come to realize that your customer, ship-to and prospect information is not centralized into only your ERP system. Many companies add new customers in the back-office system only when they first place an order and, before that point, new customer information is only available in a sales software system where prospect information is maintained.
Also, the back-office ERP platform may provide limited search parameters to efficiently lookup the customer you want to work with. This adds more time up front when working with new customers. In addition, the ERP platform likely requires you to setup the new customer first in a maintenance utility before it can be used for entering orders, for example.
My Order Point's Advanced Customer Search Add-on app for Enterprise+ WorkSpace™ solves the problem of not being able to see both (ERP) customer and prospects in a single query. During setup, we can configure our search engine to connect to one or more internal databases to present a consolidated customer view. This way you won't have to search multiple internal systems to work with the customer at hand and enter new orders and quotes.
In addition, our proprietary search engine allows you to configure what specific columns/fields to use for lookup within the Advanced Customer Search. This way, if your ERP does not support search by phone number (for example), we can index that field within our search engine to enable faster lookups and a more efficient user experience. We save you money because we save your time.
Our Advanced Customer Search Add-on app interacts with our proprietary API web-service bridge to IBM i, Enterprise+ Connector™. A My Order Point Developer License allows your software engineers to access our pre-existing API web service request for Customer/Ship-To Searching so they can present a more accurate real-time user experience on the company website and internal apps.
IBM on Modernization:
"By 2023, 90% of current applications will still be in use, but
most won't be modernized.
Cloud-enable
your applications in a phased approach that best fits your goals and
architecture."
Our Workspace Add-on Apps interact in real-time with your Legacy ERP to provide users with more current data by eliminating overnight synchronization processes.
Our proprietary 5250 screen beautification algorithm that generates a dynamic interface without requiring screen-by-screen custom development tools.
Our AI automatically identifies key fields on screens and automatically extends your 24 line 80 column IBM i® screen with data panels derived from multiple sources.
Our proprietary workspace IBM i® client session monitor that optimizes system resources by detecting inactive workspace and suspending them with bookmark and signoff.
Our robot tools allow you to copy-and-paste lists of items to be entered into the legacy application. Press PLAY and watch our Enterprise+ Robot do the data entry for you!
Our customizable real-time hub that provides a common point of real-time interaction for your IBM i® legacy application, internal databases, and third-party web services.
Learn how to we modernize user-experiences for Infor ERP Application Plus users using our robust Enterprise+ WorkSpace™.
Preview our AI-beautified IBM i® Client, integrated Add-on Apps, turbo-charged Robot Automation Tools and real-time extensible
Developer API for Infor ERP Application Plus that powers our high productivity workspace while economizing on IBM i® resource utilization.